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Proudly serving Thomasville, NC and the surrounding area since 2000

Proudly serving Thomasville, NC and the surrounding area since 2000

Our Reviews

Overall Verified Testimonial Score

4.94

Composite Score

Quality

Customer Service

Value

Review Date: 10/16/2017 | Author: Marie S.

Comments: Moreno's hardwood floors did an awesome job refinishing my hardwood floors and stairs. They got here quickly, arrived when they said they would, did a great job cleaning up after themselves, and did amazing work! All at a great price. I would highly recommend them.

Review Date: 04/26/2017 | Author: Tiffany T.

Comments: Great quality for the price.

Review Date: 11/04/2016 | Author: Joy D.

Comments: We bought a house that had a mix of carpet and ceramic tile. When we pulled up the carpet we found a mess ( the previous owner had 5 cats). We had to take up a lot of sub-floor. Then we jack-hammered out the tile which left us with a large area of floor that was 2 inches lower than the carpeted areas. We called Mr. Moreno to see how we could install pre-finished stranded bamboo flooring over this mess. He knew exactly what to do and instructed my husband on what to buy. My husband purchased that and the bamboo flooring and Umberto did the rest. He said it would take 2 weeks ( about 3500 sq feet of floor plus some stairs that had to be sanded and coated in poly urethane). It took exactly 2 weeks as promised. He even sent his assistant to work on Saturday to make sure he finished on time. While he was working he discovered that some of the baseboard we had hoped to save was in fact not salvageable (again 5 cats). He came up with a reasonably priced alternative and installed it seamlessly so that it looked totally natural against the areas with the original. He worked very hard to make our house just right. He cleaned up every afternoon before he left. To top it all off, his price was about 20% lower than the other quote we received ( and the other guy wouldn't touch it until we fixed the sub-flooring ourselves). I highly recommend Moreno's Hardwood!

Review Date: 09/16/2016 | Author: Paul H.

Comments: Quality craftsmanship, lowest price, came when he said cleaned up when through. All good, no problems

Review Date: 07/20/2016 | Author: Mary D.

Comments: Mr Moreno was one of the best contractors I have ever hired (and I have hired many over the years). He did exactly what he said he would do, did it on time and on budget. Could not have been more professional. The work was beautiful!

Review Date: 06/15/2016 | Author: Randy B.

Comments: Moreno's refinished the entire first floor of our home. They did excellent work, there were no surprises and they finished exactly when they indicated they would. I highly recommend them.

Review Date: 06/15/2016 | Author: a Neighbor

Comments: On time, clean, easy to work with.

Review Date: 06/02/2016 | Author: Lorraine L.

Comments: They were easy to work with and kept us informed of everything that they were doing. Completed the job quickly and did a beautiful job. We had carpeting removed from our living room and hardwoods installed. Refinished the wood floor in the dining room and transitioned it into the new floor in the living room. We were very pleased with the work.

Review Date: 05/24/2016 | Author: Ray S.

Comments: Quick, efficient and good value

Review Date: 11/27/2015 | Author: Mary ellen F.

Comments: Moreno's Hardwood Flooring did a great job refinishing my bedroom floors. After they took out the old carpeting, they discovered two holes in the floor. They installed new flooring, to cover them up and now you would never known. I would most definitely recommend them to anyone.

Review Date: 10/15/2015 | Author: Jill B.

Comments: Extended hardwoods into powder room. Mr. Moreno matched the floor perfectly to the rest of the house -- including wood, color, and finish! On time and very professional. Very happy customer! Would definitely recommend!

Review Date: 09/21/2015 | Author: Kathy M.

Comments: Polite and professional.

Review Date: 05/20/2015 | Author: Kristy H.

Comments: I would highly recommend Moreno's Hardwood Flooring. They did an excellent job refinishing my hardwoods and were easy to work with. Quality was excellent, price was reasonable and service was outstanding!

Review Date: 05/06/2015 | Author: a Neighbor

Comments: great quality and price!

Review Date: 04/01/2015 | Author: David R.

Comments: We were impressed at the great job that was done on refinishing our 58 year old hardwood floors. They look brand new! From start to finish Umberto arrived as scheduled and finished the job on time. A job well done. We would highly recommend him to anyone considering redoing their floors.

Review Date: 03/13/2015 | Author: Gary b W.

Comments: I had ceramic tile floors which were cracked, broken, and coming up. Moreno flooring took up all the tile, scraped up all the thin set mortar, fixed a hole in the sub flooring that had rotted, and installed the hardwood floor. They were very professional, courteous, and prompt. My new antique gunstock oak floors are beautiful and the price was excellent. I will reccomend them to anyone who wants new flooring as they also repaired the tile floors adjoining the new hardwood floors.

Review Date: 03/04/2015 | Author: Vicki E.

Comments: Did an excellent job. Prompt and right on time to start.

Review Date: 02/24/2015 | Author: Rhonda W.

Comments: I normally do not write reviews regarding service I receive from any company, however Moreno flooring did an excellent job installing my new hardwood floors. Their workmanship was flawless and I was extremely happy with the quality of work and my quote was reasonably priced. I recommend them to my family, friends and coworkers

Review Date: 10/13/2014 | Author: Anthony G.

Comments: Humberto at Moreno's Hardwood was great to work with. My 3/4" x 2-1/4" Classic Gunstock Oak looks great in my Mstrbdrm. He did the job in the time he said it would take to finish and it is quality work and looks great. I would definitely recommend them to others. Thanks

Review Date: 10/10/2014 | Author: Tracy B.

Comments: Moreno did an awesome job. My 90's yellow oak floors are no more. Now I have a dark rich color that seriously upgrades the entire look of my house. His pricing was better and I could not be more pleased with the work. He took the time to sand and stain some sample colors in multiple locations in the house. They even cleaned up and dusted everything before they left. Great job!

Review Date: 09/17/2014 | Author: Harriet R.

Comments: Mr. Moreno was prompt, knowledgeable, experienced and extremely affordable. I had 3 other floor refinishing reps. bid on this job. Two gave sq. footage as much larger that it is. The other was unable to do what I wanted. Mr. Moreno custom stained the floors, put in a flush air vent (after cleaning the duct) and included a small parquet floor. He also gave me instructions about staying off the floor and when to put the furniture back. You could not tell anyone had sanded the floors and he left sparkling clean rooms. My floors are beautiful now!

Review Date: 07/21/2014 | Author: James G.

Comments: Mr Moreno did an excellent job and was pleasant to work with. He was flexible when the job site was not ready for him on time. Thank you for a job well done.

Review Date: 06/17/2014 | Author: Beverly K.

Comments: quick and easy and cleaned up after the job- no mess left.

Review Date: 06/05/2014 | Author: Innospec active C.

Comments: I would use Mr. Moreno again for projuect

Review Date: 05/19/2014 | Author: Ed T.

Comments: The best in the Greensboro area for quality and price.

Review Date: 04/18/2014 | Author: Nina S.

Comments: They did fabulous work!!

Review Date: 04/18/2014 | Author: Will J.

Comments: Installer seemed very knowledgeable and capable. Good experience

Review Date: 03/24/2014 | Author: Darrin L.

Comments: I had the hard wood floors refinished in a ranch home. 3bed, hallway & living room. They installed new hardwood in the dining room. The old wood had wear patterns, tons of nails and staples and they brought it back to life. I had four bids,Mr. Moreno was about $200 under the lowest bid and I thought two of them were just stupid high. I thought it was soo good I have used him again on another house to simply come in and buff the floors and cover some major scratches from an appliance. Again, another awesome job. The floors look like new.

Review Date: 02/06/2014 | Author: Susan S.

Comments: They did what they said, when they said, and how they said.

Review Date: 12/10/2013 | Author: a Neighbor

Comments: Humberto Moreno was very professional, showing up on time and doing excellent work. He puttied and sanded every crack in the 60 year old red oak floor. Then, my husband and I couldn't decide what color to stain the floor, so he sanded part, showed us options based on what we described then resanded, stained and polyurethaned the entire space. The floors look amazing and he even was kind enough to remove the ancient carpet remnants for us. The price was slightly under what the internet quotes were running for our square footage.

Review Date: 12/05/2013 | Author: Michael S.

Comments: Moreno was knowledgeable & informative with options to achieve the BEST RESULTS on my floors. The job was done exactly as promised!

Review Date: 09/19/2013 | Author: Robert J.

Comments: Morano did everything top notch.

Review Date: 09/11/2013 | Author: Janet D.

Comments: Morano's did an excellent job repairing and refinishing floor that was it poor condition. The floor is beautiful! Moreno was easy to work with and he did everything he said he would do. I would definitely use him again and I highly recommend him. My only complaint is that he did not remove the debris from the project. I assumed it was part of the job, but in fairness it was not discussed. In the future he should address debris whether it is included or not.

Review Date: 06/21/2013 | Author: Cynthia T.

Comments: I am so impressed of how they were much cheaper and faster and work to accommodate your schedule

Review Date: 05/28/2013 | Author: Arden R.

Comments: Quick, thorough, hprofessional

Review Date: 05/07/2013 | Author: Suzanne R.

Comments: Humberto dud a great job. I will use his services again.

Review Date: 04/28/2013 | Author: Glen C.

Comments: Mr. Moreno showed up on time. He gave opinons and backed them up with experience. The project was completed on time. He came to my home 5 different times and completed 2 different projects. Each time he was exactly on time. GREAT job! A man of his word. The price he gave was the final price. No hidden charges.

Review Date: 04/20/2013 | Author: Julie H.

Comments: Did a great job. They had to match existing, 17 year old flooring and it all looks like it was just newly installed. Very professional, on time and great price. Have already recommended them to friends.

Review Date: 04/18/2013 | Author: Sandy W.

Comments: I was exceptionally pleased with the service provided. Floors look like new!

Review Date: 03/23/2013 | Author: April P.

Comments: We are very satisfied by the flooring that was installed by Moreno Hardwood Flooring. The job was completed quickly and the floors are absolutely beautiful. Mr. Moreno gave us an exact quote of the job prior to beginning the work and that is exactly what we paid. I would recommend definitely Moreno's Hardwood Flooring.

Review Date: 03/19/2013 | Author: Jeanne D.

Comments: Mr. Moreno did an excellent job and was easy to work with. We are very pleased with our "new" 65 year old hardwood floors.

Review Date: 03/05/2013 | Author: Keith M.

Comments: Umberto and george were very professional. they answered our questions to our satisfaction and asked our input on how we would kike the transitions completed. Umberto took the time to mix a stain that matched the flooring to the heat vents. very pleased with this job and the installers.

Review Date: 02/26/2013 | Author: Shari W.

Comments: I would highy recommend Moreno's Hardwood Flooring. From the beginning to the end they were professional, consistent and great to work with. Our floors look marvelous and I am glad to say that,as homeowners for many years, they were one of the best contractors we have ever done business with. The owner was involved every step of the way and ensured that they delivered what was promised.

Review Date: 02/12/2013 | Author: Tim G.

Comments: They brought old damaged floors back to new in just two days with no dust, great job.

Review Date: 11/27/2012 | Author: Michael L.

Comments: Very professional and provided excellent advice. I would definitely use Moreno"s again.

Review Date: 10/31/2012 | Author: Ryan B.

Comments: Moreno's was awesome! this was my first home project moving into my new home and I did not know what to expect. I was nervous about the finished product. Wow is all that I can say! the floors look amazing. I was only displaced from my house for about 3 days max. Started on a Wednesday and was finished by Friday morning. I highly recommend Moreno's. Moreno's came out beforehand to look at floors and provided an exact estimate. This is exactly what I paid.

Review Date: 10/22/2012 | Author: Kimberly K.

Comments: They did a wonderful job! My floors are gorgeous and their service is very reasonably priced!

Review Date: 10/16/2012 | Author: Emily B.

Comments: I truely didnt think that my floors could look as good as they do. We tore up nasty blue carpet and found a nightmare. we had terrible patch jobs from the previous owner and when they painted they just splattered paint everywhere. At one point you could see where they stepped in paint and wiped it off their shoes...total nightmare. We were going to do it ourselves but decided to have a pro come out and look at the patch work that needed to be done. He gave us such a wonderful price my husband asked for a quote for the whole upstairs. He ended up sanding refinishing all the rooms and he even did the closets!! He did such amazing work! Thank U!

Review Date: 09/22/2012 | Author: Greg M.

Comments: very nice work, floor looks better than expected.

Review Date: 08/22/2012 | Author: a Neighbor

Comments: Mr. Moreno did an excellent job and was always on time!!

Review Date: 08/22/2012 | Author: Peter A.

Comments: PROVIDED GOOD SERVICE, AND WAS ALWAYS ON TIME. VERY EFFCIENT WORKING STAFF.WE DID HAVE A SMALL PROBLEM WITH THE WORK,BUT THEY RESOLVED IT QUICKLY AND U CANT TELL THERE WAS ANY PROBLEM. BRAVO!!

Review Date: 08/21/2012 | Author: David C.

Comments: I was very pleased with the service. Mr. Moreno responded quickly to my request, gave a very reasonable quote and finished on time. His work was beautiful; would use again.

Review Date: 08/21/2012 | Author: Jason A.

Comments: I was extremely pleased with the quality and pride that was taken in doing the tilework for my bathroom. i was so pleased with the work they did that i immediately scheduled to have them do my hardwoods!!!!!!!!!!! Excellent craftmanship!!!!!!!!!

Review Date: 08/20/2012 | Author: Frank D.

Comments: Prompt and professional work done when promised!

Review Date: 08/05/2012 | Author: Tommy C.

Comments: Very Professional, Does Great Work Williing To Do Whatever You Need

Review Date: 05/24/2012 | Author: Melissa H.

Comments: Mr. Moreno did an excellent job completing my floors on time and working with my schedule. He cleaned up after himself and the floors look great.

Review Date: 03/07/2012 | Author: a Neighbor

Comments: The job is still being completed

Review Date: 12/15/2011 | Author: a Neighbor

Comments: Very professional. Excellent work done for installing hardwood and tiles flooring. Would hire him again.

Review Date: 11/16/2011 | Author: a Neighbor

Comments: Mr. Moreno was very professional. He arrived on time and worked throughout the day. He had his equipment and supplies and did not have to leave the site. I would highly recommend Mr. Moreno and plan on using his services again.

Review Date: 11/08/2011 | Author: Ron R.

Comments: satisfied customer

Review Date: 10/15/2011 | Author: James G.

Comments: very pro0fessional